Beauty Brats 100% Satisfaction & Money Back Guarantee

​At Beauty Brats, we want you to love your beauty and personal care routine. We stand behind the quality of our products, which is why we offer a 30-Day Money Back Guarantee if you are not completely satisfied with your purchase.

​How It Works

​If a product doesn’t quite fit your beauty routine, you can request a full refund within 30 days of your delivery date.

​Elgibility: The guarantee applies to your first purchase of any specific product from our website.

​Condition: We understand you need to try a product to know if it works for you! The item can be opened and gently used.

​Refund Type: We will issue a full refund of the purchase price back to your original method of payment (excluding original shipping fees).

​Simple 3-Step Return Process

​Contact Us: Reach out to our customer care team at hello@beautybrats.com or through our contact page with your order number and the reason for your return.

​Pack It Up: Safely package the item. (While we accept gently used products, please ensure the cap or lid is tightly secured to prevent leaks during transit).

​Send It Back: Ship the item to our fulfillment center at the address provided by our support team. Please note that customers are responsible for return shipping costs.

​The Fine Print (Exclusions)

​Requests made after 30 days from the delivery date are not eligible for a refund.

​Empty containers or products that have been completely used up do not qualify for the money-back guarantee.

​Promotional items, gift cards, or products marked as "Final Sale" cannot be refunded.

​If you purchased a bundle or kit, all items within the kit must be returned together to receive a full refund.

​Our Promise: Once your return is received and inspected at our warehouse, we will process your refund within 5–7 business days. You will receive an email confirmation as soon as the credit is sent to your bank.